CSA Pro Desk applicants have rated the interview process at Lowe's Home Improvement with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for CSA Pro Desk roles take an average of 60 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Lowe's Home Improvement overall takes an average of 13 days.
Common stages of the interview process at Lowe's Home Improvement as a CSA Pro Desk according to 2 Glassdoor interviews include:
One on one interview: 25%
Background check: 25%
Drug test: 25%
Phone interview: 13%
Personality test: 13%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Lowe's Home Improvement
Interview
Process took about 4 weeks including the drug test and background check. Called for interview, met with the HR manger and then the assistant store manager for another interview that same day. Took three days to hear back and then had to return for drug test. Waiting on background check to come back before starting orientation.
Interview questions [1]
Question 1
Standard interview questions when dealing with customers. Many of the "tell me of a time when".
I applied online. The process took 2 months. I interviewed at Lowe's Home Improvement (Wasilla, AK) in Jul 2015
Interview
About a week or two after I applied I got a call from the HR department and was asked to come in for an interview in a few days. I was asked some questions about my experience and then was asked to wait and interview with the assistant store manger in half an hour. I was asked more about my experience and 9 typical interview questions about customer service, safety, and basic personality traits. Both interviewers were very friendly and made me feel very welcome. I received a final call back a few days later and interviewed with the store manager. Again it was a very positive experience and he was very straightforward and friendly. I received an offer and accepted it.