I applied online. The process took 3 weeks. I interviewed at Lowe's Home Improvement
Interview
I applied online and roughly two weeks later I received a phone call to come in for an interview. The interview was held 5 days after the phone call. It was a structured interview. First interview was with the HR manager, then I waited until the Assistant Store Manager was available to interview me. Both interviews took place the same day.
I asked about pay rate and they said it varies from person to person. They enter in various factors such as education and experience and then notify the candidate of the pay rate if they are given a job offer. The interviews were very basic, included questions such as explain a situation with a difficult customer and how you handled the problem, tell me about a time you sold something to someone, tell me about a mistake you made and how you handled it, how do you prioritize at work at your current job, what type of work environment do you prefer, etc. Very basic scenarios from past work or school experiences. They take notes of your responses.
The entire interview process took probably about 30-40 minutes. There were others waiting to be interviewed, however each interview was one on one and I had no group interviews. Both interviewers were very nice and happy to answer any questions.
The next day they called and offered me the job, asked me to come in that day for drug test (cheek swab) and basic paperwork. Scheduled me for orientation 2 weeks after initial interview. The pay I was offered was $9.93/hr for full-time CSA.
Interview questions [1]
Question 1
No real difficult questions. Just be prepared to tell about past experiences assisting an upset customer or a similar example from school.
I interviewed at Lowe's Home Improvement (Zephyrhills, FL)
Interview
Rather easy interview process. There were only a handful of questions that were pretty standard for a retail position. When the interview was scheduled, I was told it was one person, but ended up being another person conducting the interview, which wasn't a big deal, but when you go in to the place it's nice to ask for the correct person.
Interview questions [1]
Question 1
When was a time that you've gone above and beyond for a customer?
It was Easy and I was able to get the job done. It was a good experience and I had a great time. Questions asked were about my experience with home improvement.
Pretty easy interview. Basic questions about work history. What experience you have pertaining to the role. A few scenario questions about customer interaction and teamwork. Pretty much show confidence you can handle the job.