Merchandising Service Associate (MSA) applicants have rated the interview process at Lowe's Home Improvement with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Merchandising Service Associate (MSA) roles take an average of 39 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Lowe's Home Improvement overall takes an average of 13 days.
Common stages of the interview process at Lowe's Home Improvement as a Merchandising Service Associate (MSA) according to 14 Glassdoor interviews include:
One on one interview: 32%
Drug test: 26%
Background check: 18%
Skills test: 15%
Personality test: 6%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Lowe's Home Improvement (Spartanburg, SC) in Jan 2023
Interview
Very encouraging and enjoyable. Laid back and able to really get to know you as a person. No pressure but they do ask questions about your previous experiences with retail and customer service. Just be honest
I applied online. The process took 1 week. I interviewed at Lowe's Home Improvement (Florence, SC)
Interview
My interview was with Mike Parnell and I found the entire process to be quite straightforward. The standard interview questions were asked, such as " Tell me about yourself". I found it to be a very simple process
Interview questions [2]
Question 1
Tell me about a time you had a bad situation at work and how did you handle it.
I applied online. I interviewed at Lowe's Home Improvement (Toledo, OH) in Dec 2023
Interview
they are unprofessional when it comes to the hiring process. instead of letting you know you werent picked for the job with an email like most places. i was left wondering. i was told by mike that i would get a call by friday if not monday (my interview was earlier that week) both friday and monday came and went. i called up to the store tuesday, and was told “oh that position was filled” and hung up on. UNPROFESSIONAL!
They ask you about 5 standard form questions. They were easy to answer but I can not remember them all. I know they are looking to hear some specific key words but I haven’t figured those out yet.
Interview questions [1]
Question 1
What do you currently in your job or school? Tell me a time you had to work with a difficult customer?