Customer Service Representative applicants have rated the interview process at Lowe's Home Improvement with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 8 days to get hired, when considering 123 user submitted interviews for this role. To compare, the hiring process at Lowe's Home Improvement overall takes an average of 13 days.
Common stages of the interview process at Lowe's Home Improvement as a Customer Service Representative according to 123 Glassdoor interviews include:
One on one interview: 23%
Drug test: 22%
Skills test: 16%
Background check: 13%
Phone interview: 9%
Presentation: 5%
IQ intelligence test: 4%
Group panel interview: 3%
Personality test: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Lowe's Home Improvement (Fresno, CA) in Feb 2021
Interview
A interview that was honest and well executed with a lot being brought up of availability and time expected to work in the company. Overall was pretty solid and I learned a lot about the company.
Interview questions [1]
Question 1
How do you think you will fare in the specific department your applying to work for?
I interviewed at Lowe's Home Improvement (Houston, TX)
Interview
The interview process was easy going. The basic questions about experience, expectations, etc. Regardless of which position you apply for, make sure to dress up. It leaves a good impression.
I interviewed at Lowe's Home Improvement (Shelby, NC)
Interview
An absolute joke of a process. Zero organization. Interviewer wasn’t even there. Secondary had no idea what was going on. Asked if I could come back on another day. The entire situation was truly unbelievable.
I interviewed at Lowe's Home Improvement (Florida City, FL)
Interview
Lowe’s assessment process and the in-person interview rounds are set with tricky interview questions to gauge your skills. Being familiar with Lowe’s interview process and a well-crafted preparation plan can help you ace the interview and get the job.