I applied online. The process took 2 weeks. I interviewed at Lowe's Home Improvement (Ypsilanti, MI) in Mar 2011
Interview
I received a call asking me if I wanted to interview for the customer service position. I interviewed the next day was asked the standard questions: Why do you want to work here? Talk about a time you dealt with an upset customer? Talk about a mistake you made....etc. I was asked if I wanted to return in a few days for a 2nd interview.
2nd interview with assistant store manager asked the same questions gave pretty much the same answers took a drug test (mouth swab). Told once results returned, about a week, would get 3rd interview with store manager.
3rd interview with store manager 3 questions: 1. tell me about your self 2. what type of work envirorment do I like and 3. why do you want to work here?
I interviewed at Lowe's Home Improvement (Zephyrhills, FL)
Interview
Rather easy interview process. There were only a handful of questions that were pretty standard for a retail position. When the interview was scheduled, I was told it was one person, but ended up being another person conducting the interview, which wasn't a big deal, but when you go in to the place it's nice to ask for the correct person.
Interview questions [1]
Question 1
When was a time that you've gone above and beyond for a customer?
It was Easy and I was able to get the job done. It was a good experience and I had a great time. Questions asked were about my experience with home improvement.
Pretty easy interview. Basic questions about work history. What experience you have pertaining to the role. A few scenario questions about customer interaction and teamwork. Pretty much show confidence you can handle the job.