I applied through an employee referral. The process took 2 days. I interviewed at Lumen in May 2011
Interview
CenturyLink uses a temporary agency to hire their employees. You apply, and than you are sent an assessment that tests how you do under pressure. Best to answer each question correctly, as you are scored on the number correct, not the number done.
Interview questions [1]
Question 1
Interviewer went into a seperate room and had me enact what a typical phone call an employee will recieve.
I applied online. The process took 2 weeks. I interviewed at Lumen (Wilkesboro, NC) in Feb 2014
Interview
I applied for the at-home position. It did not take long to hear back (2-3 weeks tops I believe). Day one if you have time you have three tests to take. Mostly they want to test your accuracy, typing speed, test your communication skills and decision making skills. Make sure you have a quiet place to test as you will need to listen, not just read.
Interview questions [1]
Question 1
The simulation interview was simple, however make sure you listen very carefully because it will say account numbers very very quickly you must be able to type accurately at a fast pace.
Inbound Sales Associate applicants have rated the interview process at Lumen with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Inbound Sales Associate roles take an average of 8 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Lumen overall takes an average of 24 days.
Common stages of the interview process at Lumen as a Inbound Sales Associate according to 2 Glassdoor interviews include:
Skills test: 22%
Phone interview: 22%
Drug test: 11%
Personality test: 11%
One on one interview: 11%
IQ intelligence test: 11%
Other: 11%
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