Universal Banker applicants have rated the interview process at M&T Bank with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 66.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Universal Banker roles take an average of 14 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at M&T Bank overall takes an average of 29 days.
Common stages of the interview process at M&T Bank as a Universal Banker according to 6 Glassdoor interviews include:
One on one interview: 26%
Phone interview: 26%
Background check: 11%
Personality test: 11%
Skills test: 11%
Drug test: 5%
Group panel interview: 5%
Presentation: 5%
Here are the most commonly searched roles for interview reports -
I applied in-person. I interviewed at M&T Bank (Stratford, CT) in May 2025
Interview
2 in person interviews
1 phone interview with the recruiter
Just be honest. They are big on client services, sales and customer service. Also making your goals. If you can show them example of how you have helped other companies and your versatile it should be an easy career opportunity to land.
Interview questions [1]
Question 1
Would I be able to service clients and undercover needs & introduce them their suit of products.
It was a phone interview, interviewer was nice, as some questions to make sure we where on the same page then if not the interview would come to an end.
I applied online. The process took 3 weeks. I interviewed at M&T Bank (Rochester, NY) in Feb 2025
Interview
First a phone interview where they explain the position and a little about the company as a whole, then they go into asking basic questions like how much schooling you have, why you want to work there, previous experience in sales and in customer service, how close you live to the work location and how you'll be getting to work. Very easy process, took about 20 minutes, Then a normal in person interview with the branch manager where you can meet the people you'll work with and see the branch.
Interview questions [1]
Question 1
How many year of experience do you have in customer service?