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      M&T Bank

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      Related searches: M&T Bank reviews | M&T Bank jobs | M&T Bank salaries | M&T Bank benefits
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      Customer Service Representative Interview

      Dec 15, 2016
      Anonymous Interview Candidate
      New York, NY
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at M&T Bank (New York, NY)

      Interview

      Online test, quick face to face interview, drug test and background check. They start you at 10.50 They don't even check resumes they just make sure you can read and talk

      Interview questions [1]

      Question 1

      Standard stuff
      Answer question

      Other Customer Service Representative Interview Reviews for M&T Bank

      Customer Service Representative Interview

      Dec 1, 2024
      Anonymous Interview Candidate
      Bridgeport, CT
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at M&T Bank (Bridgeport, CT) in Nov 2024

      Interview

      They were very friendly and comfortable to talk to. We had a great conversation about the position that I had applied for. He described what was to be expected if they were to hire me.

      Interview questions [1]

      Question 1

      Tell me about your self?
      Answer question

      Customer Service Representative Interview

      Jul 9, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at M&T Bank

      Interview

      Very quick and easy 2 steps process . Will have a phone then in person interview . Ask about strength weakness things like that . One call center in buffalo New York the other is in Delaware

      Interview questions [1]

      Question 1

      Basis questions strengths and weakness
      Answer question

      Customer Service Representative Interview

      Apr 5, 2019
      Anonymous employee
      Buffalo, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at M&T Bank (Buffalo, NY) in Apr 2019

      Interview

      They called and scheduled a phone interview and then once I passed that I had a face to face interview 2 days later and then notify you via email if you did good on the interview.

      Interview questions [1]

      Question 1

      Why do you want to work for our company?
      1 Answer
      1

      Jobs at M&T Bank

      20 jobs in United States
      Fraud Support Associate
      Buffalo, NY
      ·
      $19 - $31 /hr
      (Employer provided)
      View job
      Head of Customer Complaints Intake (People Leadership & Process Reengineering) - Hybrid
      Williamsville, NY
      ·
      $75K - $124K /yr
      (Employer provided)
      View job
      Contact Center Service Representative
      Bridgeport, CT
      ·
      $21 - $35 /hr
      (Employer provided)
      View job
      Workforce Management Analyst I
      Williamsville, NY
      ·
      $21 - $34 /hr
      (Employer provided)
      View job
      Fraud Support Associate
      Bridgeport, CT
      ·
      $23 - $38 /hr
      (Employer provided)
      View job

      M&T Bank interviews FAQs

      • Customer Service Representative applicants have rated the interview process at M&T Bank with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 89% positive. To compare, the company-average is 66.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 12 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at M&T Bank overall takes an average of 29 days.
      • Common stages of the interview process at M&T Bank as a Customer Service Representative according to 9 Glassdoor interviews include:

        One on one interview:  27%

        Drug test:  20%

        Phone interview:  17%

        Background check:  13%

        Skills test:  10%

        Other:  7%

        Group panel interview:  3%

        Presentation:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Relationship Banker(128) ;
        2. Universal Banker(117) ;
        3. Bank Teller(74) ;
        4. Branch Manager(74) ;
        5. Vice President(56) ;
        6. Software Engineer(52) ;
        7. Teller(47) ;
        8. Analyst(38) ;
        9. Customer Service Representative(38) ;
        10. Relationship Banker I(31) ;
        11. Intern(29) ;
        12. Relationship Manager(27) ;
        13. Assistant Vice President(26) ;
        14. Business Analyst(23) ;
        15. Technology Intern(23) .


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