Customer Service Representative applicants have rated the interview process at M&T Bank with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 89% positive. To compare, the company-average is 66.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 12 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at M&T Bank overall takes an average of 29 days.
Common stages of the interview process at M&T Bank as a Customer Service Representative according to 9 Glassdoor interviews include:
One on one interview: 27%
Drug test: 20%
Phone interview: 17%
Background check: 13%
Skills test: 10%
Other: 7%
Group panel interview: 3%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
I applied through other source. The process took 1 day. I interviewed at M&T Bank in Nov 2009
Interview
The initial interview process was conducted in an organized fashion. I had a total of 4 interviews spread out over a 2 week span. I felt very comfortable sitting with a lot of "big" names in the company because they all made me feel welcomed. After chatting about my role in the company (once hired on), everyone seemed to really like the idea of getting to know me by asking me about my past experiences, my family, and educational background. It was really great to share fun stories about myself outside of a professional setting. It really gave them the opportunity to build rapport with someone they eventually hired on their team.
I applied online. I interviewed at M&T Bank (Bridgeport, CT) in Nov 2024
Interview
They were very friendly and comfortable to talk to. We had a great conversation about the position that I had applied for. He described what was to be expected if they were to hire me.
Very quick and easy 2 steps process . Will have a phone then in person interview . Ask about strength weakness things like that . One call center in buffalo New York the other is in Delaware
I applied online. The process took 5 days. I interviewed at M&T Bank (Buffalo, NY) in Apr 2019
Interview
They called and scheduled a phone interview and then once I passed that I had a face to face interview 2 days later and then notify you via email if you did good on the interview.