Customer Service Agent applicants have rated the interview process at MAERSK with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 62.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 26 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at MAERSK overall takes an average of 33 days.
Common stages of the interview process at MAERSK as a Customer Service Agent according to 6 Glassdoor interviews include:
Phone interview: 33%
IQ intelligence test: 13%
Drug test: 13%
Personality test: 13%
Background check: 7%
Group panel interview: 7%
One on one interview: 7%
Presentation: 7%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at MAERSK in Jun 2018
Interview
I applied online and received a call about 3 days later just going over the main job description and qualifications. I then set up a formal phone interview for the following week. I had the phone interview with the recruiter where they asked me salary expectations, behavioral questions, and level of expertise with different systems. I got an in-person interview 2 days later with two hiring managers. Everyone was very nice and very prompt. I received my formal offer the next morning.
Interview questions [2]
Question 1
Tell me about a time you handled an irate customer?
I applied through a recruiter. The process took 1 week. I interviewed at MAERSK
Interview
La entrevista fue muy bien, fueron amables, aunque creo que en una sola reunión, no da pie a conocer al candidato en profundidad, algunas preguntas fueron superfluas y otras demasiado concretas sobre el puesto o los sistemas o programas utilizados, creo que eso no sirve para valorar como soy realmente como trabajador, creo que no pude exponer todo mi potencial y que me conocieran realmente.
Interview questions [1]
Question 1
Me preguntaron por la experiencia, conocimientos técnicos y gustos o preferencias dentro del sector y para cerrar porque me gustaría cambiar de empresa.
I applied through an employee referral. The process took 1 week. I interviewed at MAERSK (Jakarta) in Feb 2022
Interview
its the 1st interview, its short and the interviewer is very humble. she asked about my college life, my internship and my organization activity. then got the result of the interview on the next day
Interview questions [1]
Question 1
my college life, my internship and my organization activity
I applied online. The process took 3 weeks. I interviewed at MAERSK in Jul 2019
Interview
I applied online and they sent a email to attend the online test and behavioral questions. attended the PLI test online 50 questions within 12 minutes, Havent heard back from them . Its been two weeks