The interview process itself was relatively simple and straightforward. I was contacted by the initial recruiter, Dom, very soon after submitting my application and had quite an enjoyable initial phone screening with him. I was then invited for a 45 minute zoom interview with my prospective line managers and they were absolutely lovely to speak to. I had a great time and was looking forward to hearing back from the company within the following couple of weeks. My next correspondence from their recruitment department was about two and a half weeks later, on a Friday, from a different recruiter to the one that initially screened me. The email outlined specific dates/times the following week for M/T/W at quite a short notice, and was written quite poorly in terms of spelling/grammar. Unfortunately, it did end up in my junk/spam folder (maybe due to the spelling?) which I checked midweek the following week and I do feel that they could have done a little better in trying to reach me. Usually, recruiters would try to follow up via a phone call to deliver good news or take measures to prevent things from reaching spam/junk folders. I have thoroughly enjoyed speaking with the people who work at MOO within the customer service department and really saw myself working alongside them but have sadly been let down by a recruitment department that could do with a little improvement. Pros: - Seemingly great work culture - Genuine, lovely people - Comfortable interview Cons: - Little effort from recruiters