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      MY DR NOW

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      Patient Services Representative Interview

      Jan 12, 2022
      Anonymous employee
      Chandler, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at MY DR NOW (Chandler, AZ) in Jul 2021

      Interview

      Applied through Indeed and received an email asking me to complete a formal application. After completing the application I was contacted and a virtual interview was scheduled. The interview was performed via Zoom and was quite easy to get started. I interviewed with Stephanie and she was absolutely pleasant as could be. Her excitement about the company was overflowing and it was infectious. Simple back and forth type of interview, with her asking questions about my future goals, desires, interests, etc. No zingers or difficult questions. They more or less wanted to ensure that I would be a good fit speaking with Patients daily. She advised that anyone could be taught the technical components of the job, but she wanted to make sure anyone hired, has a desire to help people and are comfortable speaking on the phone.

      Interview questions [1]

      Question 1

      Where do you want to be in 5 years, questions like that. Also wanted to inquire about any Customer Service positions in my past employment. If you have this, mention this in your interview. Highlight that.
      Answer question
      1

      MY DR NOW interviews FAQs

      • Patient Services Representative applicants have rated the interview process at MY DR NOW with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 45% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Patient Services Representative roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at MY DR NOW overall takes an average of 20 days.
      • Common stages of the interview process at MY DR NOW as a Patient Services Representative according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Medical Assistant(26) ;
        2. Medical Receptionist(11) ;
        3. Nurse Practitioner(9) ;
        4. Patient Care Coordinator(9) ;
        5. Physician Assistant(7) ;
        6. Patient Service Representative(4) ;
        7. Physician(4) ;
        8. Front Desk Receptionist(3) ;
        9. Medical Coding Specialist(3) ;
        10. Project Manager(3) ;
        11. Call Center Representative(2) ;
        12. Family Nurse Practitioner(2) ;
        13. Front Office Coordinator(2) ;
        14. Manager(2) ;
        15. Provider(2) .


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      Jobs at MY DR NOW

      12 jobs in United States
      Medical Front Desk Receptionist - North Phoenix
      Phoenix, AZ
      ·
      $16 - $20 /hr
      (Employer provided)
      View job
      Medical Front Desk Receptionist
      Peoria, AZ
      ·
      $16 - $20 /hr
      (Employer provided)
      View job
      Medical Front Desk Receptionist
      Glendale, AZ
      ·
      $16 - $20 /hr
      (Employer provided)
      View job
      Bilingual Medical Front Desk Receptionist
      United States
      ·
      $16 - $20 /hr
      (Employer provided)
      View job
      Medical Front Desk Receptionist
      Fort Worth, TX
      ·
      $15 - $17 /hr
      (Employer provided)
      View job
      View all Patient Services Representative Jobs