Retail Sales Associate applicants have rated the interview process at Macy's with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Associate roles take an average of 8 days to get hired, when considering 697 user submitted interviews for this role. To compare, the hiring process at Macy's overall takes an average of 10 days.
Common stages of the interview process at Macy's as a Retail Sales Associate according to 697 Glassdoor interviews include:
One on one interview: 46%
Skills test: 12%
Personality test: 12%
Background check: 10%
Presentation: 5%
Phone interview: 5%
Drug test: 3%
IQ intelligence test: 3%
Other: 2%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Macy's (Roanoke, VA) in Jul 2015
Interview
After filling out an application I was called for an interview with the store's HR person. After a brief qualifications review I went to another office to talk with one of the store's several managers. She was very knowledgeable about the company and asked relevant questions re: my experience and how I would handle customers/customer service issues. I was offered the job after about an hour interview. I was told a proposed salary.
Interview questions [1]
Question 1
Name a time when you went above and beyond to assist a customer with a purchase. Include specifics.
I applied online. I interviewed at Macy's (Palm Beach Gardens, FL) in Jun 2026
Interview
The first interview is on the HireVue website. I was asked 6 questions. I recorded my voice responses. Later, I was told I passed the first round via a phone call from a company that conducts the second interview process. I was asked 2 questions. The last interview is in-person.
Interview questions [1]
Question 1
How would you handle multiple tasks at once? (similar to this question)
I applied through a recruiter. The process took 2 days. I interviewed at Macy's (Orlando, FL)
Interview
Virtue first. Then, at the store. Interview questions are not hard but hiring manager/s are sketchy. They posted part time positions but when I got into the interview they said their looking for people wanting full time job. So unprofessional to take my time.
I applied online. I interviewed at Macy's (Pittsburgh, PA)
Interview
Basic interview process. Applied online and was called in for an interview about a week later. Nothing crazy or out of the ordinary. No assessments needed. I talked about 2 managers.