Retail Sales Associate applicants have rated the interview process at Macy's with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Associate roles take an average of 8 days to get hired, when considering 697 user submitted interviews for this role. To compare, the hiring process at Macy's overall takes an average of 10 days.
Common stages of the interview process at Macy's as a Retail Sales Associate according to 697 Glassdoor interviews include:
One on one interview: 46%
Personality test: 12%
Skills test: 12%
Background check: 10%
Presentation: 5%
Phone interview: 5%
Drug test: 3%
IQ intelligence test: 3%
Other: 2%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at Macy's (San Mateo, CA) in Mar 2015
Interview
The interview was easy. Started with an onsite talent survey in which they collected information from me including background information and other things. One in person interview in which I was asked general questions about fashion, customer service, pushing of products to customers, and other retail questions such as time management and organization. I was interviewed by a department manager who was kind and professional. The overall interview was fairly straight forward and I was hired on the spot. The interviewer appeared to actually care about what I had to say instead of treating me as just another face in the crowd.
Interview questions [1]
Question 1
Give an example of how you would sell more items to a customer.
I applied online. I interviewed at Macy's (Palm Beach Gardens, FL) in Jun 2026
Interview
The first interview is on the HireVue website. I was asked 6 questions. I recorded my voice responses. Later, I was told I passed the first round via a phone call from a company that conducts the second interview process. I was asked 2 questions. The last interview is in-person.
Interview questions [1]
Question 1
How would you handle multiple tasks at once? (similar to this question)
I applied through a recruiter. The process took 2 days. I interviewed at Macy's (Orlando, FL)
Interview
Virtue first. Then, at the store. Interview questions are not hard but hiring manager/s are sketchy. They posted part time positions but when I got into the interview they said their looking for people wanting full time job. So unprofessional to take my time.
I applied online. I interviewed at Macy's (Pittsburgh, PA)
Interview
Basic interview process. Applied online and was called in for an interview about a week later. Nothing crazy or out of the ordinary. No assessments needed. I talked about 2 managers.