Originally, I had applied online for an entry level Sales Associate position. Within a couple of days, I received an email asking me to schedule my interview. The initial interview was very relaxed and cordial.
The interviewer read questions from a sheet and took down answers. The questions, for the most part, were behavioral and typical for a retail/customer service environment. The interview lasted approximately 20 minutes. At some point, the interviewer left the office and returned 5 minutes later. Upon his return, he said that I was "over-qualified" for the Sales Associate position and asked if I would be willing to come back the next morning to meet with the Store Manager to discuss a Supervisor position.
I returned the next morning and had a very pleasant experience talking with the VP. He said he was anxious to fill the position and asked me more questions pertaining to leadership and management skills. From there, I was passed on the Human Resources Manager whom I talked with for a few minutes. I was asked if I had time to meet with the store's Merchandising Manager. Having the opportunity to meet the executive team was a great experience! Everyone was extremely pleasant and friendly. After leaving the store, I received a phone call from the Regional VP and she conducted a 10 minute phone interview. I was asked very similar questions that I had already answered earlier. At the end of our conversation, she said everyone had been impressed and they would be calling me back. Within the same day, the store VP called and extended a formal offer for the position. He also said that he would like to "fast track" my career progress to possibly have my own store within a year.
I will be overseeing three departments and 20 sales associates.
I'm convinced this is a great opportunity! Macy's has a proven track record and has shown steady revenue growth for the past three years. From my experience, thus far, they really strive to create a family atmosphere. The Macy's Company is over 150 years old and has a very rich history and is committed to giving back to the community.
Retail may not be for everyone. You need to possess a strong and sincere passion for the industry. It can be a demanding and challenging field but you will know whether or not retail is right for you.
It's important to research your company and know the demands of your potential position. I spent quite a a lot of time researching Macy's history, their ratings, and their annual financial reports. The more you know, the more impressed they will be with you.