I applied online. I interviewed at Macy's (San Antonio, TX) in Jun 2013
Interview
I applied online and got an email the next day instructing me to set up an interview time. I did so and went a few weeks later.
Got there early, and was interviewed by one of the managers. I was asked as follows:
• Why MACYs?
• Tell me about a time when you worked in a changing environment.
• Tell me about a time you had to work as a team to reach a goal. What was your experience?
• Say a lady walks in looking for a pair of pants? How would you approach her? How would
you try to help her find what she's looking for?
• If that lady bought a pair of pants, how would you try to upgrade the sale so it's a larger purchase?
• How you would sell a Macy's card to a customer?
• How would you celebrate a sell with a customer?
After the questions were done, the manager proceeded to tell me that the only position open was in sales–––the only position I happened to be unqualified in, since I don't know anything about make-up. He said he would keep me on file in case a position opened up, but the next day I received an email telling me that they couldn't offer me a position.
Was interviewed for a seasonal position. Was told they have no seasonal positions, once they found out I was a college student. Made no sense to me quickly ended the interview.
The interview process was straightforward and fairly quick. It started with a phone interview from a recruiter or hiring representative who asked general questions about my background, availability, and interest in the role. The tone was professional but conversational, and the interviewer focused on making sure I could handle a fast-paced, customer-facing environment.
I had one interview with the store manager and it lasted for about 45 minutes. The interview was all standard behavioral questions. I was offered the job on the spot.
Sales Associate applicants have rated the interview process at Macy's with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 6 days to get hired, when considering 2,121 user submitted interviews for this role. To compare, the hiring process at Macy's overall takes an average of 10 days.
Common stages of the interview process at Macy's as a Sales Associate according to 2,121 Glassdoor interviews include:
One on one interview: 45%
Background check: 11%
Personality test: 11%
Skills test: 8%
Phone interview: 7%
Presentation: 6%
Drug test: 5%
IQ intelligence test: 4%
Group panel interview: 3%
Other: 2%
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