Sales Associate applicants have rated the interview process at Macy's with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 6 days to get hired, when considering 2,122 user submitted interviews for this role. To compare, the hiring process at Macy's overall takes an average of 10 days.
Common stages of the interview process at Macy's as a Sales Associate according to 2,122 Glassdoor interviews include:
One on one interview: 45%
Background check: 11%
Personality test: 11%
Skills test: 8%
Phone interview: 7%
Presentation: 6%
Drug test: 5%
IQ intelligence test: 4%
Group panel interview: 3%
Other: 2%
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I applied online. The process took 5 days. I interviewed at Macy's (San Jose, CA) in Sep 2009
Interview
The very important thing about Applying to Macy's is to apply in store. Most of the Macy's stores have a special booth where you can create your resume and send it to HR. Macy's hire throughout a year. I got a call from an HR in 3 days after my online application. I had 1:1 interview with one of my future managers and it was pretty easy and straightforward. I was asked if I had previous sales experience and if I was available to work more than 3 days a week. She also gave me couple examples of real life situations and asked me how I would resolve them. After 2 more days I was already scheduled to attend orientation and training
Interview questions [1]
Question 1
If one of the customers was angry about the store policy how would you explain him or her in a polite way that it is a rule
Was interviewed for a seasonal position. Was told they have no seasonal positions, once they found out I was a college student. Made no sense to me quickly ended the interview.
The interview process was straightforward and fairly quick. It started with a phone interview from a recruiter or hiring representative who asked general questions about my background, availability, and interest in the role. The tone was professional but conversational, and the interviewer focused on making sure I could handle a fast-paced, customer-facing environment.
I had one interview with the store manager and it lasted for about 45 minutes. The interview was all standard behavioral questions. I was offered the job on the spot.