I applied online. The process took 1 week. I interviewed at Macy's (Dayton, OH) in Aug 2023
Interview
Interview was simple. Basic questions asked. Was hired on the spot. Manager seemed like they needed help but overall was quick and easy. I would recommend this even if not hired. Great experience.
Interviewed with manager discuss what’s needed on the sales floor someone who helps customers. Learn to look product up on the computer. They let you know that the position is seasonal maybe this was said 4 to five times. Given a packet of what the pay structure is. During the interview it seemed like a sales pitch for the Macy credit card.
Interview questions [1]
Question 1
How I would handle upset customers. Tell me about a time where you had to help someone who began off in an Angry state of mind how did you help them.
They have a pretty basic interview process. There are two interviews, one with a human supervisor and another with the jewelry supervisor at seperate times so you will have to come in multiple time to interview.
Simple and quick process. Did an online interview and then came in to the store to discuss the role. was hired on the spot and got signed immediately. Environment is professional and Dena is a great manager.
Interview questions [1]
Question 1
How would you help a customer who was having a hard time