Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Madewell

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Madewell reviews | Madewell jobs | Madewell salaries | Madewell benefits
      Madewell interviewsMadewell Sales Support interviewsMadewell interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Sales Support Interview

      Oct 3, 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Madewell in Sep 2014

      Interview

      I was called back a month after I turned my application in. The interview was easy and about as expected. Very predictable questions. They asked about my style and what my availability would be. They stressed the importance of hiring sales associates that would be willing to stay awhile versus hiring temporary/seasonal employees.

      Interview questions [1]

      Question 1

      What makes sales different from customer service? How do they go hand in hand?
      Answer question

      Other Sales Support Interview Reviews for Madewell

      Sales Support Interview

      Apr 20, 2016
      Anonymous employee
      Troy, MI
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Madewell (Troy, MI) in Apr 2016

      Interview

      It took quite awhile to find a time that worked for me since I was away at school. Another issue was that one of the managers unfortunately broke their nose. We did a phone interview first, then one in person. The staff members I spoke with were super nice and responded very quickly to any questions I had.

      Interview questions [1]

      Question 1

      Q: What stores are our competition? Q: Why do you want to work at Madewell? Q What do you know about Madewell?
      Answer question

      Sales Support Interview

      Feb 26, 2017
      Anonymous employee
      Raleigh, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Madewell (Raleigh, NC) in Jan 2016

      Interview

      I was asked standard questions about the brand, why I would like to work at the brand, what would you recommend to a customer, how have you dealt with a difficult customer in the past, etc.

      Interview questions [1]

      Question 1

      What would you like to work at Madewell?
      1 Answer
      1

      Sales Support Interview

      Mar 8, 2016
      Anonymous Interview Candidate
      Portland, OR
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Madewell (Portland, OR) in Jan 2016

      Interview

      I applied for the Sales Associate ad and was emailed the next day that they wanted to meet with me! She said she wanted to meet in a coffee shop which I thought was a little strange and unprofessional, but I went with it. I didn't meet with the original girl I was corresponding with because she had a meeting. The girl I met with was nice and the interview went well I thought, although she didn't really ask me anything related to the job. They were hiring me for Sales Support but I told them I applied for Sales Associate which I was kind of upset about but I figured hey it's still a job. She asked me what hourly pay I was looking for which made me uncomfortable because I wasn't prepared for that. I told her 11-12/hr based on what I'd seen here on Glassdoor. She said that was on the higher end of what they pay but I didn't say I wasn't open to a lower pay. The interview went very quickly, about 10 minutes long. It was strange but she said they wanted to do a second interview so I was like okay cool! I met with the original girl I was emailing the second time I went in for an interview. It was at the same coffee shop. She didn't really ask me about my previous experience in retail which I had about 2.5 years of. I thought it was really strange that I wasn't being asked normal interview questions that I had prepared for. I felt like they couldn't get a sense of the kind of employee I would be even if they chose to hire me. She asked me the same question about the salary as the other girl did. I gave a little bit of a lower answer, 10-11/hr. She said it was a little high so I told her I was open to lower if necessary. It was the same kind of deal except I felt like we really hit it off and she was really nice. I felt like I'd gotten the job. The interview only lasted about 10 minutes again. She said I'd hear back from them in a few days.

      Interview questions [3]

      Question 1

      Explain a typical day/ your duties at your previous job
      Answer question

      Question 2

      What's the typical Madewell shopper like? Explain her style and personality.
      Answer question

      Question 3

      What hourly wage are you looking for?
      1 Answer

      Madewell interviews FAQs

      • Sales Support applicants have rated the interview process at Madewell with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 76.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Sales Support roles take an average of 17 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Madewell overall takes an average of 16 days.
      • Common stages of the interview process at Madewell as a Sales Support according to 12 Glassdoor interviews include:

        One on one interview:  42%

        Background check:  33%

        Phone interview:  17%

        Presentation:  4%

        Personality test:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(894) ;
        2. Retail Sales Associate(188) ;
        3. Assistant Manager(80) ;
        4. Stylist(55) ;
        5. Seasonal Sales Associate(33) ;
        6. Associate Store Manager(22) ;
        7. Sales Support(21) ;
        8. Sales Support Associate(21) ;
        9. Associate(20) ;
        10. Part Time Sales Associate(20) ;
        11. Visual Associate(20) ;
        12. Retail Associate(18) ;
        13. Associate Manager(17) ;
        14. Store Director(17) ;
        15. Store Associate(12) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Madewell

      207 jobs in United States
      Sales Associate
      New York, NY
      View job
      Sales Associate
      United States
      View job
      Sales Associate
      New York, NY
      View job
      Sales Associate
      United States
      View job
      Sales Associate
      United States
      View job
      View all Sales Support Jobs