I applied online. The process took 2 weeks. I interviewed at Madewell (Los Angeles, CA) in May 2018
Interview
Easy, applied online and was offered an interview. Met with the manager at the store and sat outside on a bench, it felt casual in a good way. We went through basic interview questions and basic customer service-related questions. After that, I was sent an email with the offer.
Interview questions [1]
Question 1
Describe the Madewell style and customer.
What do you define as good customer service?
Got an interview a day after sending an application, interview was over zoom. Got offered the job at the end of interview. They asked a good amount of questions about personal style, where you like to shop out, what is your favorite piece of clothing.
I submitted an online application and then was called to come to the store for a 30 minute interview. Definitely wear your most stylish outfit! We chatted for about 30 minutes on my past experience, why I was interested in Madewell, and some customer service fundamentals. Good experience and I got a call back pretty quickly after—maybe a couple of days.
Retail Associate applicants have rated the interview process at Madewell with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 76.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Associate roles take an average of 14 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Madewell overall takes an average of 16 days.
Common stages of the interview process at Madewell as a Retail Associate according to 3 Glassdoor interviews include:
One on one interview: 100%
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