Reservations Agent applicants have rated the interview process at Marriott International with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 85% positive. To compare, the company-average is 73.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Reservations Agent roles take an average of 10 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at Marriott International overall takes an average of 17 days.
Common stages of the interview process at Marriott International as a Reservations Agent according to 13 Glassdoor interviews include:
One on one interview: 17%
Skills test: 17%
Background check: 15%
Drug test: 15%
Phone interview: 12%
Personality test: 7%
Group panel interview: 5%
IQ intelligence test: 5%
Presentation: 5%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Marriott International (Solon, OH) in Oct 2017
Interview
Marriott uses Targeted Behavioral
Analysis Questions they will ask you about a specific situation, how you handled it , and what was the result. Their interview process is straight forward if you remember the STAR technique.
Interview questions [2]
Question 1
Tell me about a time when you had a diffucult Customer? what made it didficult and how did you handle that situation? Was was the outcome?
I applied online. The process took 6 weeks. I interviewed at Marriott International (Orlando, FL) in Apr 2024
Interview
Phone interview, then person interview, star behavioral Questions. Panel interview with the leadership team. It took 4 week after applying to get to the first interview. The second interview was planned within a week of phone interview.
Bastante práctica y muy buenas opciones por parte del entrevistador ya que me ofreció el trabajo en base a mis tiempos, está bastante cerca el lugar donde me ofrecieron el trabajo y es una muy buena opción en tanto experiencia como en capacidad de crecimiento en la empresa