I applied online. I interviewed at Marriott International (Miami, FL) in Aug 2021
Interview
Great experience overall. Everyone was super nice and I didn’t feel as if they were attempting to trip me up with the questions. Everything was clear and concise. I felt as if I was speaking to someone that cared about me.
I applied online. The process took 2 days. I interviewed at Marriott International (Sarnia, ON) in Apr 2022
Interview
Typical “tell me about the time when” type of scenarios. Interviewer was not very friendly, seems to me like he was just reading a script. No rapport built at all
Interview questions [1]
Question 1
Tell me about a time when you have to serve an upset customer (non verbatim)
I applied through other source. The process took 1 day. I interviewed at Marriott International (Austin, TX) in Dec 2016
Interview
Went to a job fair, had one easy interview, and they hired me and drug tested me on the spot. I've never worked at a call center, but I'm 30 so I had plenty of work experience. Just be competent!
Interview questions [1]
Question 1
Typical easy questions. Where you from? What's your work experience? Why would you be a good fit?
Call Center Representative applicants have rated the interview process at Marriott International with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Marriott International overall takes an average of 17 days.
Common stages of the interview process at Marriott International as a Call Center Representative according to 2 Glassdoor interviews include:
Drug test: 25%
Skills test: 25%
IQ intelligence test: 13%
Phone interview: 13%
Presentation: 13%
One on one interview: 13%
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