Client Service Representative applicants have rated the interview process at Marsh with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Representative roles take an average of 39 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Marsh overall takes an average of 29 days.
Common stages of the interview process at Marsh as a Client Service Representative according to 5 Glassdoor interviews include:
One on one interview: 25%
Phone interview: 25%
Background check: 17%
Skills test: 17%
Personality test: 8%
Group panel interview: 8%
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Great! None of the questions were used to trick you, lots of straight forward questions. They listened to all questions and concerns about the opportunity. Overall, I would say it was very fair.
Interview questions [1]
Question 1
Q. What can you use from past experiences to bring forward to this position?
Spoke to a recruiter and then the hiring manager, they both explained the workload along with expectations. Did not get an offer due to not having as much experience in the line of coverage they were looking to fill a role in.
Interview questions [1]
Question 1
Tell me about a time you had to solve a problem for a customer
I applied online. The process took 2 weeks. I interviewed at Marsh (Minneapolis, MN) in Oct 2023
Interview
Multiple phone interviews and video calls. About an hour long. First interview was video call. Then they schedule interviews with a few other people on the team. They mentioned 3 different people. So a lot of people to talk to.
I applied online. The process took 2 weeks. I interviewed at Marsh (Toronto, ON)
Interview
Three step process, start with phone interview with Human Resources. Second step is a questionnaire with aptitude and skill questions pertaining to your role. If you “pass” you get an in person interview, possibly two with direct manager or the higher-ups
Interview questions [1]
Question 1
What do you offer to our company that we can’t get in another candidate