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      Marsh

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      Service Desk Technical Support Analyst (1st Line/Tier 1) Interview

      Nov 21, 2022
      Anonymous employee
      Milton Keynes, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. I interviewed at Marsh (Milton Keynes, England) in Nov 2022

      Interview

      Really decent 1st an email from the recruiting team, 2nd technical interview with team leader (sometimes it can be 2 team leaders), 3rd second stage and final of the interview with hiring manager and service desk team leader - competency based questions and get to know. After a few days you will get a confirmation if either you got the job or not.

      Interview questions [1]

      Question 1

      Technical interview (various scenarios) How do you manage your workload? Approach you take if a user rings up complaining about their monitor, outlook or any other issues? How do you deal with angry customers? How do you map a drive? Some basic networking questions
      Answer question

      Marsh interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Account Manager(100) ;
        2. Vice President(86) ;
        3. Account Executive(69) ;
        4. Assistant Vice President(66) ;
        5. Analyst(62) ;
        6. Manager(62) ;
        7. Insurance Broker(61) ;
        8. Consultant(49) ;
        9. Specialist(48) ;
        10. Associate(46) ;
        11. Client Executive(46) ;
        12. Intern(44) ;
        13. Project Manager(42) ;
        14. Senior Analyst(39) ;
        15. Senior Associate(39) .


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