I applied through a recruiter. The process took 3 weeks. I interviewed at Marsh (London, England) in Jun 2023
Interview
I was contacted by a Talent Acquisition Sourcer who scheduled a screening interview with me. The interview lasted about 15 minutes and we discussed my experience, qualifications, and interest in the position. After the screening interview, I was invited to an online Zoom meeting with the Onsite Technical Support Manager and Onsite Technical Support Supervisor. We discussed the company, the role, and my previous experience. We also went through my CV and I answered some technical questions and scenario-based questions. The interview was well-organized and the interviewers were friendly and knowledgeable. I felt that they were genuinely interested in my background and skills. I was also impressed with the company's working culture. Overall, I had a positive experience with the interview process.
Interview questions [1]
Question 1
1)How would you troubleshoot a computer that is not connecting to the network? 2 )A question about VPN and how would you troubleshoot if a user can not connect? 3) A question around MDM, how you would troubleshoot a mobile device? 4) You are the only IT support technician on duty. The company's C-suite member comes to you with an urgent issue, and the finance team also calls you because their computers have gone down. How would you handle this situation? 5)Why should Marsh McLennan hire you?
