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      Massage Envy

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      Related searches: Massage Envy reviews | Massage Envy jobs | Massage Envy salaries | Massage Envy benefits
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      Front Desk Associate Interview

      Oct 13, 2013
      Anonymous Interview Candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Massage Envy

      Interview

      The interview was a total joke. Had no idea it was going to be a group interview before hand. I got there and waited with about 30 other people. We had to take a "quiz" based on the initial speech the lady gave about the company. Then we tossed a bear back and forth while everyone said something about themselves. Some people left during the middle of the "interview." Complete waste of about 2 hours!

      Interview questions [1]

      Question 1

      Nothing difficult, the entire process was unexpected.
      Answer question

      Other Front Desk Associate Interview Reviews for Massage Envy

      Front Desk Associate Interview

      Feb 11, 2026
      Anonymous employee
      Portland, OR
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Massage Envy (Portland, OR) in Jan 2026

      Interview

      Phone interview 1st. That went really well, so scheduled an in person interview. That went really well also and I got a job offer. Up to that point, communication was great. I was just waiting until the background check was completed, then they would give me my start date. After a few days from when I accepted the position and filled out my hiring paperwork online and still no word, I text the manager asking for an update. She did get back to me and said she'd been sick and said she would keep me updated and suggested some more online training stuff (that I could do while waiting or wait until I started). After that... nothing. They ghosted me. I waited a couple weeks- wanting to reach out but not wanting to bug them. Finally, I sent a text asking when my start date would be and she replied they didn't hear from me, so went another way. What??? So completely rude and unprofessional and just plain weird.

      Interview questions [1]

      Question 1

      'Describe a time when you dealt with an unhappy customer and how you handled it'
      Answer question

      Front Desk Associate Interview

      Oct 20, 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Massage Envy

      Interview

      Applied online and followed up with a manager and was hired same day. It was a short interview with the business manager to gauge sales experience and if you fit with the culture of the company!

      Interview questions [1]

      Question 1

      To sell them something since it is a sales forward job
      Answer question

      Front Desk Associate Interview

      Mar 18, 2025
      Anonymous employee
      Chesterfield, MO
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Massage Envy (Chesterfield, MO)

      Interview

      In person interview with general and assistant manager . They were very friendly and made me feel comfortable about being myself and learning about me and what made me decide to apply .

      Interview questions [1]

      Question 1

      How do you deal with difficult customers?
      1 Answer

      Massage Envy interviews FAQs

      • Front Desk Associate applicants have rated the interview process at Massage Envy with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 56.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Front Desk Associate roles take an average of 7 days to get hired, when considering 67 user submitted interviews for this role. To compare, the hiring process at Massage Envy overall takes an average of 9 days.
      • Common stages of the interview process at Massage Envy as a Front Desk Associate according to 67 Glassdoor interviews include:

        One on one interview:  32%

        Drug test:  13%

        Background check:  12%

        Phone interview:  12%

        Presentation:  8%

        Group panel interview:  7%

        Skills test:  6%

        IQ intelligence test:  4%

        Personality test:  3%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Licensed Massage Therapist(1444) ;
        2. Front Desk Associate(481) ;
        3. Front Desk Receptionist(426) ;
        4. Massage Therapist(377) ;
        5. Esthetician(365) ;
        6. Sales Associate(264) ;
        7. Front Desk Sales Associate(254) ;
        8. Licensed Esthetician(151) ;
        9. Manager(150) ;
        10. Assistant Manager(146) ;
        11. LMT(100) ;
        12. Certified Massage Therapist(93) ;
        13. Receptionist(82) ;
        14. Front Desk(79) ;
        15. Business Manager(77) .


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      Jobs at Massage Envy

      456 jobs in United States
      Front Desk Sales Associate
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      Front Desk Associate
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      $13 - $16 /hr
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      Eagan, MN
      ·
      $18 - $20 /hr
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      (Employer provided)
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