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      Massage Envy

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      Customer Service Specialist Interview

      Mar 16, 2015
      Anonymous employee
      New Orleans, LA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Massage Envy (New Orleans, LA) in Dec 2014

      Interview

      The interview process was pretty straightforward. I interviewed with the assistant manager of the clinic and she asked me questions about my experience with customer service, sales and whether or not I am comfortable with working a front desk.

      Interview questions [1]

      Question 1

      How would you handle an irate or angry customer?
      Answer question

      Massage Envy interviews FAQs

      • Candidates applying for Customer Service Specialist roles take an average of 12 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Massage Envy overall takes an average of 9 days.
      • Here are the most commonly searched roles for interview reports -

        1. Licensed Massage Therapist(1444) ;
        2. Front Desk Associate(481) ;
        3. Front Desk Receptionist(426) ;
        4. Massage Therapist(377) ;
        5. Esthetician(365) ;
        6. Sales Associate(264) ;
        7. Front Desk Sales Associate(254) ;
        8. Licensed Esthetician(151) ;
        9. Manager(150) ;
        10. Assistant Manager(146) ;
        11. LMT(100) ;
        12. Certified Massage Therapist(93) ;
        13. Receptionist(82) ;
        14. Front Desk(79) ;
        15. Business Manager(77) .


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      Jobs at Massage Envy

      221 jobs in United States
      Sales and Customer Service Associate
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      $19 - $20 /hr
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      Sales and Customer Service Associate - Full Time
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      $16 - $18 /hr
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