I applied online. I interviewed at Massage Envy (Auburn, AL) in Aug 2022
Interview
the person interviewing me did not look presentable at all. she also had no personality. it was a waste of time. i wouldn’t want to work for a company where the managers can’t even present themselves well for an interview.
They have a total of two interviews. First one is just informational and they ask basic customer service questions. Second you have to memorize pricing and some sort of script they give you.
Interview questions [1]
Question 1
One thing they asked me was how I would handle a troublesome customer,
It was great, the woman that interviewed me was sweet and professional. The interview was very thorough and lots of questions about experience. Come prepared and research the position ahead of time.
Receptionist applicants have rated the interview process at Massage Envy with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 53% positive. To compare, the company-average is 56.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Receptionist roles take an average of 6 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at Massage Envy overall takes an average of 9 days.
Common stages of the interview process at Massage Envy as a Receptionist according to 16 Glassdoor interviews include:
One on one interview: 40%
Group panel interview: 20%
Phone interview: 20%
Presentation: 7%
Skills test: 7%
IQ intelligence test: 7%
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