Call Center Representative applicants have rated the interview process at Maximus with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 72% positive. To compare, the company-average is 60.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 12 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Maximus overall takes an average of 19 days.
Common stages of the interview process at Maximus as a Call Center Representative according to 18 Glassdoor interviews include:
One on one interview: 21%
Background check: 19%
Phone interview: 16%
Skills test: 16%
Group panel interview: 12%
Drug test: 7%
Presentation: 5%
Other: 2%
Personality test: 2%
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Was asked the general questions during an interview, lasted around 30 minutes, hiring agent was very friendly. I really dont have much to say about the interview process but it did include a presentation regarding the company.
The actual interview process was short; hiwever, it was a tempt-hire job so part of my "interview" was successfully working for about 6 months. Then they asked me if I was interested in a permanent posisiton.
Very quick, nice and helpful. Knowledgeable. Very understanding & well thought out questions. Specific details on salary , benefits, pto, kpi, sick days. Schedule and training knowledge. Deep dive into how important customers are and how to deal with them empatheticly
I applied through an employee referral. The process took 1+ week. I interviewed at Maximus (Lawrence, KS) in Aug 2022
Interview
The interview process with Maximus was informal; you get the job on the spot. The interview was held virtually but you can also go in person where you fill out paperwork, take a small comprehensive test, and then pick your schedule and they tell you the start date.
Interview questions [1]
Question 1
They ask about your availability, what schedule you want to work and then you go through training where your questions will be answered.