Very simple, was over the phone. Interview was less than 5 minutes. The hiring process was a bit more tedious though. Maximus does a thorough background check and would not allow you to be accessible to any customer information until you were cleared.
Interview questions [1]
Question 1
What’s the difference between empathy and sympathy.
CSR II applicants have rated the interview process at Maximus with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61% positive. This is according to Glassdoor user ratings.
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