I applied online. The process took 2 weeks. I interviewed at Mayo Clinic (Rochester, MN) in Aug 2021
Interview
The interview is usually set up with 3 people (panel), and they take turn asking you behavioral questions, along with standard questions to see if you have skills that fit the job description.
From the time I filled out the application to the time I was called in for an interview took 2 weeks.
Interview questions [1]
Question 1
Why Should we hire you?
What skills do you have?
Tell me about a time with a difficult customer and how you dealt with them.
Pressure and Time Management Questions.
Tell me about a time when you disagreed with a coworker?
Mayo sometimes has hiring events for specific positions. You must apply on their career website and be invited to the hiring event. Bring resumes and be prepared to interview with multiple hiring managers.
Interview questions [1]
Question 1
Describe a situation when you prioritized the patient's needs.
Video on demand then zoom interview! The video on demand allows you take up to three attempts. The zoom meeting will have the hiring manager and team leads. They asked about 5 questions
Interview questions [1]
Question 1
What would make you the best candidate for this position.
Interview was quick and easy. It was a panel interview with several supervisors and departments. The interview was in person and lasted about thirty minutes. I heard back from them within two days.
Desk Operations Specialist applicants have rated the interview process at Mayo Clinic with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 92% positive. To compare, the company-average is 70.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Desk Operations Specialist roles take an average of 16 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Mayo Clinic overall takes an average of 29 days.
Common stages of the interview process at Mayo Clinic as a Desk Operations Specialist according to 12 Glassdoor interviews include:
Group panel interview: 27%
Drug test: 14%
Presentation: 14%
Skills test: 14%
Phone interview: 14%
Background check: 9%
One on one interview: 5%
Other: 5%
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