Online Application, Online Assessment, Group Interview (For larger hiring events, you may be interviewed in a group setting.), In-Person Interview (Format: Usually one-on-one with a manager or supervisor.
Duration: 15–30 minutes.)& Job Offer
Interview questions [1]
Question 1
Tell me about yourself.
Why do you want to work at McDonald’s?
What do you know about McDonald’s as a company?
Fine interview, asked lots of questions about the role, previous experience and how can bring this into current role. Lots of questions around STAR method. Relaxed vibe and interviewers friendly
Video interview with manager who was fairly friendly. Interview was fairly basic customer service questions such as what is an example of good teamwork and why macdonalds. I didn't get an offer as I couldn't work the timings of the shifts that they offered
It wasn’t that good they were rude and not that supportive i would reccomenf applying somewhere else because the london branch is very stressful and they require a lot of experience
Interview questions [1]
Question 1
Previous work experience and they asked me about my skills and then told about the duties and skills required for the role and the locations and also salary and benefits mentioned and how many customers i will be handling per day
Customer Service applicants have rated the interview process at McDonald's with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 63.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 23 days to get hired, when considering 88 user submitted interviews for this role. To compare, the hiring process at McDonald's overall takes an average of 10 days.
Common stages of the interview process at McDonald's as a Customer Service according to 88 Glassdoor interviews include:
One on one interview: 30%
Skills test: 15%
Background check: 11%
Phone interview: 9%
Drug test: 8%
Presentation: 8%
IQ intelligence test: 7%
Personality test: 6%
Other: 4%
Group panel interview: 1%
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