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      McKesson

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      Related searches: McKesson reviews | McKesson jobs | McKesson salaries | McKesson benefits | McKesson conversations
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      McKesson interviews FAQs

      • Customer Service Representative applicants have rated the interview process at McKesson with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 56.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 37 days to get hired, when considering 40 user submitted interviews for this role. To compare, the hiring process at McKesson overall takes an average of 26 days.
      • Common stages of the interview process at McKesson as a Customer Service Representative according to 40 Glassdoor interviews include:

        One on one interview:  20%

        Phone interview:  18%

        Drug test:  16%

        Background check:  12%

        Skills test:  10%

        Personality test:  7%

        Group panel interview:  6%

        Other:  6%

        Presentation:  4%

        IQ intelligence test:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Material Handler(240) ;
        2. Customer Service Representative(141) ;
        3. Director(96) ;
        4. Account Manager(75) ;
        5. Software Engineer(74) ;
        6. Project Manager(73) ;
        7. Business Analyst
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    • (71) ;
    • Case Manager(71) ;
    • Manager(67) ;
    • Senior Software Engineer(57) ;
    • Operations Supervisor(54) ;
    • Analyst(52) ;
    • Warehouse Worker(43) ;
    • Warehouse Associate(40) ;
    • Insurance Specialist(34) .
    • Customer Service Representative Interview

      Jun 6, 2023
      Anonymous employee
      Jacksonville, FL

      Other Customer Service Representative Interview Reviews for McKesson

      Account Manager Interview

      Feb 1, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at McKesson (Jacksonville, FL) in Jan 2023

      Interview

      I was interviewed by two supervisors and another potential candidate was present as well. The supervisor asked a series of questions that both provided an answer to It was an interesting process I’ve never interviewed with another candidate it was a bit intimidating

      Interview questions [1]

      Question 1

      The average scenario s how would you handle a difficult situation? What were your most recent time you went above and beyond for a customer?
      1 Answer
      2

      Application

      I interviewed at McKesson

      Interview

      Manageable, but not over the top. Similar to a pharma interview. I needed to close the hiring manager. There were 4 interviews in total and 1 field ride. The interview process took 3 weeks.

      Interview questions [1]

      Question 1

      Why I wanted to work for McKesson.
      Answer question
      avatar
      McKesson response
      5mo
      Thank you for taking the time to share feedback about your experience.

      Customer Service Representative Interview

      Jul 14, 2025
      Anonymous Interview Candidate
      Richmond, VA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at McKesson (Richmond, VA) in Jul 2025

      Interview

      I applied with my resume for an interesting position with an attractive pay range. Gia, the AI assistant, helped schedule a Teams interview. The recruiter was clearly reading from a script with a checklist, and when I answered everything positively, I was told the top of the pay range was significantly less than what was advertised.

      Interview questions [1]

      Question 1

      Can you work onsite five days a week?
      1 Answer
      1

      Customer Service Representative (CSR) Interview

      Jun 18, 2025
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at McKesson

      Interview

      It was an average interview. Same questions you would be asked for any similar position at another company. Hiring manager was friendly enough, but it seemed like they were somewhere else mentally.

      Interview questions [1]

      Question 1

      What is your understanding of this position?
      Answer question

      Jobs at McKesson

      153 jobs in United States
      Customer Service Account Manager
      Irving, TX
      ·
      $76K - $126K /yr
      (Employer provided)
      View job
      Managing Director, Client Success
      Overland Park, KS
      ·
      $117K - $194K /yr
      (Employer provided)
      View job
      Field Account Representative, Customer Support, Nashville TN
      Tennessee
      ·
      $52K - $86K /yr
      (Employer provided)
      View job
      Senior Director, Agentic Service Experience
      Fort Worth, TX
      ·
      $169K - $281K /yr
      (Employer provided)
      View job
      Pharmacy Technician (Call Center)
      Overland Park, KS
      ·
      $18 - $30 /hr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs