Customer Service Representative (CSR) applicants have rated the interview process at MedVet with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 71.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 9 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at MedVet overall takes an average of 18 days.
Common stages of the interview process at MedVet as a Customer Service Representative (CSR) according to 6 Glassdoor interviews include:
Drug test: 22%
One on one interview: 22%
Phone interview: 17%
Skills test: 13%
Presentation: 9%
Background check: 9%
IQ intelligence test: 4%
Group panel interview: 4%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at MedVet (Dallas, TX) in May 2019
Interview
Several interviews with a Facetime / Skype presence after the in-person people. Felt quite cold in approach.
Several interviews with a Facetime / Skype presence after the in-person people. Felt quite cold in approach.
Average interview
Application
I applied online. The process took 2 weeks. I interviewed at MedVet (Mobile, AL) in Sep 2025
Interview
I had a 30 minute phone screen with someone from corporate, then was moved on to a 45ish minute in-person interview with the practice manager and CSR supervisor. I was offered the job about a week later.
Interview questions [1]
Question 1
They mainly asked behavioral style questions ("tell me a time when..") and a couple about my previous animal-related jobs.
I applied online. I interviewed at MedVet (Columbus, OH) in Oct 2020
Interview
Easy and smooth interview process. Relax and friendly manager that makes you feel comfortable during the interview, and answer all your questions and encourage to follow up if you need more information.
Interview questions [1]
Question 1
Your customer service experience, hours and shifts you are willing to work.