I applied online. I interviewed at Medecision (Dallas, TX) in May 2017
Interview
You interview with about 4 to 5 different management team members and if you make it all the way to the CEO it usually means you will be offered the position
Interview questions [4]
Question 1
Amount of customer service support in a healthcare setting?
I applied online. The process took 3 weeks. I interviewed at Medecision in May 2018
Interview
At the time, there was a 3-part interview process for all candidates. Phone interview with recruiter to go over company philosophy and transition. 2nd interview with VP of Customer Success and 3rd interview with CEO.
Technical Support Analyst applicants have rated the interview process at Medecision with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 46.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Analyst roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Medecision overall takes an average of 26 days.
Common stages of the interview process at Medecision as a Technical Support Analyst according to 2 Glassdoor interviews include:
Drug test: 20%
One on one interview: 20%
Skills test: 20%
Phone interview: 20%
Group panel interview: 10%
Background check: 10%
Here are the most commonly searched roles for interview reports -