Customer Service Associate (CSA) applicants have rated the interview process at Men's Wearhouse with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 94% positive. To compare, the company-average is 76.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate (CSA) roles take an average of 10 days to get hired, when considering 35 user submitted interviews for this role. To compare, the hiring process at Men's Wearhouse overall takes an average of 12 days.
Common stages of the interview process at Men's Wearhouse as a Customer Service Associate (CSA) according to 35 Glassdoor interviews include:
One on one interview: 42%
Skills test: 11%
Phone interview: 9%
Background check: 9%
Presentation: 9%
Personality test: 8%
Group panel interview: 6%
Drug test: 3%
IQ intelligence test: 2%
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Very easy. Applied online and went to the store the next day. Talked to the manager, He didnt really ask any interview questions. We just had a little chat about school and former employers and he gave me the job.
I applied in-person. The process took 1 day. I interviewed at Men's Wearhouse (Novato, CA)
Interview
Series of interviews starting with the one manager talking about your relevant experience in customer service/sales and an idea of daily tasks that you will preform. Could talk about availability and amount of hours to work. High school students are considered for approved part time work. Be ready to show up dressed in the appropriate business wear and in a positive can do attitude. Generally followed up with another interview with other manager members of the team and a request to do a product presentation on the spot, showcasing your communication and ability to describe and sell a suit with accessories. Just be yourself and do your best to sell the items on the table. You should be equipped with the customer profile and occasion of the outfit, if not, be sure to ask. This is usually followed up with a decision to employ you and offer for your wages.
Interview questions [1]
Question 1
Do you have experience in sales or customer service? Are you comfortable standing for long periods of time? Why do you want to work here? Are you a team player and goal oriented?
in person where was asked what sales experience i have. asked about my people skills and my schedule. was a fare and relaxed interview. would reccomend the job for people who are interested in men’s formal wear and working with people.
Wasn’t too bad. I think that if they spent more time on questions that actually pertained to the job it would’ve been better. 2 interviews total. I think the process could have went a lot smoother