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      Messa

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      Technical Support Interview

      Sep 6, 2025
      Anonymous Interview Candidate
      Lansing, MI
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 months. I interviewed at Messa (Lansing, MI) in Jul 2025

      Interview

      Phone interview followed by in-person interview and then salary negotiations. The phone interview was easy, in-person was also easy. Salary negotiations were handled poorly. They low-balled me by $10k, waited almost a month then countered to match my salary, but demanded I start in 3 weeks after I told them I wanted to give 1 month notice to my current employer. This raised red flags for me, so I asked about the workspace situation only to find out their techs all share a pair of large workspaces and have absolutely no privacy or personal space whatsoever. At this point, I declined.

      Interview questions [1]

      Question 1

      "How do you take care of your clients? What's your standard operating procedure?"
      Answer question

      Messa interviews FAQs

      • Candidates applying for Technical Support roles take an average of 120 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Messa overall takes an average of 120 days.
      • Common stages of the interview process at Messa as a Technical Support according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        Background check:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Programme Analyst(2) .


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      Jobs at Messa

      1 jobs in United States
      Nurse Coordinator (BSN/RN Required)
      East Lansing, MI
      ·
      $29 - $29 /hr
      (Employer provided)
      View job
      View all Technical Support Jobs