I had no luck getting in touch with the managers at the NYC store. They only want to review applications online. When I called the Queens location, the manager spoke with me and granted me an interview. During my interview, we spoke of several positions that were open and he was an advocate for me to get me the job I wanted. At that time, due to corporate bueracracy, they couldn't hire me for it, so I took the next best position. Once I started, I realized the position I was hired for, was not a fit, (due to an injury I had) and he once again advocated for me and was able to get me into the position I originally went in for. This particular manager is a gem. He is a rare commodity.