I applied through a recruiter. The process took 3 weeks. I interviewed at Microsoft (San Jose, CA) in Oct 2024
Interview
Recruiter interview and then panel interview with 3 - 45 minute interviews with 15 minutes in between. 1 person for the first two interviews and 2 people on the last.
Interview questions [1]
Question 1
Describe a problem that you solved cross functionally, the solution and the outcome
I applied online. I interviewed at Microsoft (Auckland, Auckland) in Jul 2025
Interview
1. Initial Screening
Recruiter Call: An informal discussion focused on your resume, career goals, and basic qualifications.
Key Questions: Expect "Why Microsoft?" and "What interests you about this specific role?".
was late to apply, they already had their person lined up.
Interview questions [1]
Question 1
Why Microsoft, tell me about yourself, Tell me about a time you faced a major obstacle in a deal
Process : Fit, technique, fit 2,
Bien connaitre l'entreprise, connaitre son interlocuteur, Questions sur l'entreprise, le poste, et questions technique sur une des solutions (souvent le dpt ou tu postule)
I applied through a recruiter. The process took 4 weeks. I interviewed at Microsoft (Milan) in Apr 2025
Interview
Contattato su Linkedin, poi 1 call con recruiter interno, dopo con manager e poi con peers. presentazione caso, discussione STAR su domande. Colloquio difficile. Offerta non ricevuta. Piacevole in ogni caso il processo. Professionale
Customer Account Manager applicants have rated the interview process at Microsoft with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 66.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Account Manager roles take an average of 28 days to get hired, when considering 60 user submitted interviews for this role. To compare, the hiring process at Microsoft overall takes an average of 30 days.
Common stages of the interview process at Microsoft as a Customer Account Manager according to 60 Glassdoor interviews include:
Phone interview: 28%
One on one interview: 25%
Presentation: 10%
Group panel interview: 9%
Background check: 8%
Skills test: 7%
Personality test: 5%
IQ intelligence test: 3%
Drug test: 3%
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