Candidates applying for Customer Support Specialist roles take an average of 150 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Mindbody overall takes an average of 25 days.
Common stages of the interview process at Mindbody as a Customer Support Specialist according to 2 Glassdoor interviews include:
Phone interview: 20%
One on one interview: 20%
Skills test: 20%
Background check: 20%
Personality test: 20%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 months. I interviewed at Mindbody (East Hampton, NY) in Mar 2014
Interview
First I had an phone interview with a lady in their HQ California. I was then invited to an in-person interview in the East Hampton office with the Hiring Manager. The final process is an in-person interview with the CEO in East Hampton or a Skype interview to their headquarters.
Interview questions [1]
Question 1
What would you do if you had someone on the phone who was angry on upset? Have you ever had a situation when a customer was angry or upset? Please describe how you handled that particular situation.
awful interview process. drawn out, answering same q's, delays and poor communication. this was a few years ago but I have heard similar from newer employees. the delays in follow up were frustrating when it came to dealing with recruiting.