I applied online. The process took 2 weeks. I interviewed at MissionSquare (Washington, DC) in Jul 2012
Interview
First contacted by HR for a brief phone interview. Once the phone interview was complete, an onsite interview was scheduled. Interview consisted of 6 people, in groups of 2, over a 2 hour period. After the panel interview, you then met with the HR staffing's consultant's Manager.
Interview questions [1]
Question 1
This was a very scripted interview in that if you've read the "top 10 interview questions" all of them were asked. The panel of 6 came in to the interview in groups of 2 which makes the interviewee repeat "tell me about yourself" 3 separate times.
"Can you tell me about a time when you had to deal with a difficult customer situation?"
"Tell us about a time you went above and beyond for a customer?"
"How do you deal with a difficult personality in the office?"
"Can you tell me what this person did to make them difficult to deal with?"
"Why ICMA-RC?" Only asked by the HR Consultant.