I applied through a recruiter. I interviewed at MongoDB
Interview
Recruiter reached out to me back in October. Had various interviews and was a very start/stop process. Original recruiter was fired, one of the team members I interviewed with left the company. No one would explain why or what happened with them. Company would go on hiring freeze and week later, no more freeze. Red flags everywhere. Final round was a presentation round which is a lot of effort for an interview process. They expect you to know their product inside/out during the presentation when this is only an interview. Overall, declined offer as the interview process is indicative of the company and believe I dodged a bullet.
I applied online. I interviewed at MongoDB in Jul 2026
Interview
I applied for the position on their website directly, they reached out to tell me they were interested in my profile and asking to schedule an HR phone interview. I did, had the interview and they told me they would get back to me within 2 days, then proceeded to ghost me and leave my emails & linkedin messages unread/unaswered
Interview questions [1]
Question 1
This was only the first step, the question were to see if I had done that job before, to verify my CV wasn't a lie. It was practical things; how many clients did you manage, what were there approximate ARR, did you create and implement client growth plans
I applied online. I interviewed at MongoDB (Frankfurt am Main)
Interview
Company makes very positive impression and two people I had a pleasure to speak with were highly professional. After speaking with recruiter and team leader unfortunately I never received any feedback about next stage or disqualification, lack of communication at that stage was a bit disappointing.
Interview questions [1]
Question 1
asked mostly about skills and experience, language skills
Customer Success Manager applicants have rated the interview process at MongoDB with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 67.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 34 days to get hired, when considering 59 user submitted interviews for this role. To compare, the hiring process at MongoDB overall takes an average of 33 days.
Common stages of the interview process at MongoDB as a Customer Success Manager according to 59 Glassdoor interviews include:
Phone interview: 20%
One on one interview: 18%
Group panel interview: 17%
Background check: 16%
Presentation: 12%
Skills test: 7%
Drug test: 7%
IQ intelligence test: 2%
Other: 2%
Personality test: 1%
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