I applied through an employee referral. I interviewed at Morningstar (Chicago, IL) in Aug 2022
Interview
The interviews weren’t difficult. Interviews were very pleasant and made me feel comfortable. I had 3 separate Zoom interviews. One with the team leads, then the director of the department and finally HR. It was two weeks when I heard back from the company. They me offered me the position and I accepted.
Interview questions [1]
Question 1
What do you do when you encounter an client who is upset?
Senior Customer Service Representative applicants have rated the interview process at Morningstar with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.6% positive. This is according to Glassdoor user ratings.
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