Customer Support Representative applicants have rated the interview process at Morningstar with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 58.6% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Morningstar as a Customer Support Representative according to 2 Glassdoor interviews include:
Background check: 20%
Phone interview: 20%
Personality test: 20%
One on one interview: 20%
Presentation: 20%
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The interviewers were extremely kind and listened very well - spoke with very established people even though it was an entry-level (first job out of college) position. The case study was well thought-out, as well.
A few phone interviews and an in person super day with a case study that was done in a group of four. I did not receive an offer but it was a standard process.