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      Motus

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      Customer Care Associate Interview

      Feb 1, 2020
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Motus (Chicago, IL) in Jan 2020

      Interview

      First step was HR phone screen, followed by phone interview with Team Lead. Final step was an on-site interview with 2 team leads of department, HR, Department Manager, and a team lead and manager of another department. Each in person interview was about 30 minutes. The phone interviews were 30-45 minutes. Everyone I spoke with seemed very present and showed a genuine interest in the interview. It felt at times as if I was having a casual conversation as opposed to a formal interview. I was asked multiple times what I do outside of work which was a first for me. The on-site interview involved most of the team on video chat at their Boston office. The office itself is very nice and is the typical "open" space. The first thing I noticed was a modern brown sofa type thing that looks like a great napping spot if it were acceptable. There were not many people there at the time and it was fairly quiet.

      Interview questions [1]

      Question 1

      If you could visit anywhere in the world, where would you go and why?
      2 Answers
      3

      Motus interviews FAQs

      • Customer Care Associate applicants have rated the interview process at Motus with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Care Associate roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Motus overall takes an average of 20 days.
      • Common stages of the interview process at Motus as a Customer Care Associate according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        Background check:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Business Development Representative (BDR)(11) ;
        2. Account Executive(9) ;
        3. Sales(6) ;
        4. Sales Representative(5) ;
        5. Account Manager(4) ;
        6. Sales Executive(4) ;
        7. Auxiliar De Produção(3) ;
        8. Auxiliar de Produção(3) ;
        9. BDR(3) ;
        10. Business Development(3) ;
        11. Customer Care Associate(3) ;
        12. Customer Service Representative(3) ;
        13. Manager(3) ;
        14. Regional Sales Executive(3) ;
        15. Anonymous(2) .


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      Jobs at Motus

      7 jobs in United States
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      (Employer provided)
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