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    • Mozilla interviews FAQs

      • European IT Support Lead applicants have rated the interview process at Mozilla with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 41.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for European IT Support Lead roles take an average of 11 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Mozilla overall takes an average of 33 days.
      • Common stages of the interview process at Mozilla as a European IT Support Lead according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(48) ;
        2. Senior Software Engineer(31) ;
        3. Product Manager(16) ;
        4. Staff Software Engineer(9) ;
        5. Marketing(7) ;
        6. Manager(6) ;
        7. Senior Manager(6) ;
        8. Senior Product Manager(6) ;
        9. Software Developer(6) ;

      European IT Support Lead Interview

      Nov 23, 2017
      Anonymous Interview Candidate
      Berlin
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Mozilla (Berlin) in Nov 2017

      Interview

      Two face to face vidyo screens. I do believe the next step would have been an in person interview at a Mozilla office but unfortunately I didn't make it that far. Enjoyed speaking with both interviewers, both extremely knowledgeable and pleasant to talk to. The important thing to note was the customer service level received from the team was great. My process only took 1 1/2 weeks total but I was always immediately answered via email by my coordinator with enthusiasm (one cancellation and one job specific question). Extremely impressed with the rate of my interviews scheduled and overall customer service, compared to many other tech companies I have interviewed for in the past. Keep up the good work.

      Interview questions [1]

      Question 1

      Previously support applications specifics, project work specifics, desktop and laptop hardware specific questions
      Answer question
    • Engineering Manager(5) ;
    • Intern(5) ;
    • Program Manager(5) ;
    • Staff Engineer(5) ;
    • Data Scientist(4) ;
    • Director(4) .
    • Jobs at Mozilla

      11 jobs in United States
      Technical Content Marketing Specialist
      United States
      ·
      $72K - $86K /yr
      (Employer provided)
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      Technical Content Marketing Specialist
      United States
      ·
      $72K - $86K /yr
      (Employer provided)
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      Senior Solutions Engineer (DACH), Firefox Enterprise
      United States
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      Senior Strategic Account Executive, Firefox Enterprise (DACH)
      United States
      View job
      Senior Privacy & Compliance Program Manager
      Remote
      ·
      $115K - $145K /yr
      (Employer provided)
      View job
      View all European IT Support Lead Jobs