Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Mphasis overall takes an average of 13 days.
Common stages of the interview process at Mphasis as a Customer Service Representative according to 1 Glassdoor interviews include:
Group panel interview: 50%
IQ intelligence test: 50%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at Mphasis (Pune) in Oct 2019
Interview
Interview will be in four round.In first round will be Hr round ,second round will be of typing test,Third round will be MCAT round and final round will be Operational manager round.
todo fue en linea y algunas llamadas telefonicas, te preguntan sobre tus anteriores trabajos, tu nivel de ingles y expectativa de salario, tambien te mencionan los beneficios extras, no es dificil.
I applied online. The process took 1 week. I interviewed at Mphasis (Hyderābād) in Feb 2024
Interview
3rounds it will be mainly on your experience and they will ask you on your past experiences if you have any other experiences that you would come back with that would help them understand the difference in the
Interview questions [1]
Question 1
Tell me about yourself ? What do you understand by customer succession?
I applied through a staffing agency. I interviewed at Mphasis in Mar 2023
Interview
You will have to wait for couple of hours before the HR shows up and starts the interview.No Professionalism.As there are around 25-30 candidated waiting the HR comes late and starts the interview as if his time is important and not of people who have come for the interview