Customer Support Officer applicants have rated the interview process at Mphasis with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 64.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Officer roles take an average of 16 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Mphasis overall takes an average of 13 days.
Common stages of the interview process at Mphasis as a Customer Support Officer according to 3 Glassdoor interviews include:
Skills test: 27%
One on one interview: 18%
Phone interview: 18%
Personality test: 9%
Presentation: 9%
Background check: 9%
IQ intelligence test: 9%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. I interviewed at Mphasis
Accepted offer
Neutral experience
Average interview
Application
I applied online. The process took 1 day. I interviewed at Mphasis (Hyderābād) in Jun 2014
Interview
the first round was Just a Minute - to speak on any topic
the second round was Personal Interview
the third round was Voice and Accent (versant) - to read a list of spellings,paragraphs,role plays in fluent and clear pronunciation
Interview questions [1]
Question 1
strengths and weakness, relocation option, language fluency
The interview process was really good and the HR representative who was assigned to us was well spoken and helped us through the entire process. Overall it was a really pleasant experience.
I applied through a recruiter. I interviewed at Mphasis (Bengaluru) in Sep 2022
Interview
The process is very easier compared to other companies interview. At first as usual the interview goes with the HR of the company and next comes to an assessment round which needs completely basic knowledge and then comes the ops round which I based on your communication and the skills.
I applied through a recruiter. I interviewed at Mphasis
Interview
Telephonic, opps round, versant test, final interview, offer on same day. But you need to wait ages to get call for your training. Your friends might join soon than you if you attended interview together. I am struggling at the moment.