Client Care Specialist applicants have rated the interview process at NAVEX with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 45.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Care Specialist roles take an average of 11 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at NAVEX overall takes an average of 16 days.
Common stages of the interview process at NAVEX as a Client Care Specialist according to 3 Glassdoor interviews include:
Phone interview: 25%
Skills test: 25%
Personality test: 17%
One on one interview: 17%
IQ intelligence test: 8%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 1 week. I interviewed at NAVEX (Rexburg, ID) in Jul 2015
Interview
Recruiter called and set up onsite interview with Client Care Manager. The Manager then interviewed me for about an hour. Navex has you take a cognitive test and personality test. To me, it sounded like this position is really just a hotline rep position.
Interview questions [2]
Question 1
How much does a nearby concrete bridge (The Lorenzo Bridge) weigh?
I applied online. The process took 5 days. I interviewed at NAVEX (Lake Oswego, OR) in May 2015
Interview
Phone interview followed by an online math and reasoning test. After that, I had an in-person interview and the opportunity to shadow someone in the position for a couple of hours. Everything happened pretty quickly, and I liked the energy level of everyone at the company. Very responsive and clear on what they want.
Interview questions [1]
Question 1
No offer due to poor fit, but that feeling was mutual. I appreciated how candid everyone at the company was throughout the hiring process. Would consider working for this company if a suitable position arose.
I applied online. The process took 3 weeks. I interviewed at NAVEX (London, England) in Feb 2014
Interview
Applied online, had 2 phone interviews, it was a pleasant experience. There was the manager of the Client Support Team NA and the VP of Client Services. Got an offer shortly after the second call.
Interview questions [1]
Question 1
Describe some of the work you have been doing in your last role that was specific to start up environment.