straight forward. applied online , received a phone call 2 weeks later, interview scheduled for the following week. Mainly competency based questions and perspectives of customer service. Situational responses to customer requests & asked questions on why i want to work for nike
online, easy to answer, automated questions that revolved around customer services, things about being apart of a group or helping a challenging customer/teammate, just be prepared to answer about general interest in the company
Interview questions [1]
Question 1
Name a time where you helped a challenging consumer/teammate?
La entrevista grupal constó de 6 personas. Comenzamos con una actividad de papiroflexia para evaluar el trabajo en equipo mientras nos presentábamos y compartíamos nuestras cualidades. Después respondimos preguntas sobre resolución de problemas en tienda con alto volumen de clientes y capacidad de organización.
Interview questions [1]
Question 1
Actividades en grupo, cómo resolver problemas en equipo, y cualidades de cada persona.
It was very straight forward, the whole interview was recording your questions to answers and you had two tries for each question. All the questions were technical and didn't ask about past experiences.
Interview questions [1]
Question 1
Describe a time you showed your leadership skills.